Vacancies at Stanbic IBTC 2026
Stanbic IBTC is positioned to continue to build capacity and create a sustainable talent pipeline within the organization. The organization is running a recruitment exercise for Relationship Managers to manage its existing portfolio of clients, while onboarding new clients/businesses.
The key responsibilities listed below, show the required knowledge for sales and relationship management roles. Please send in your application if you have any knowledge of or interests in managing relationships and if you meet all the criteria required for this role.
Qualifications
First degree in any field.
Minimum of 3 – 6 years’ experience
Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
Experience within the financial industry with experience in managing small businesses.
Behavioural Competencies
Generating Ideas
Developing Strategies
Interpreting Data
Convincing People
Team Working
Technical Competencies
Customer Understanding
Product Knowledge
Application and Submission Verification
Account opening and maintenance
Product Related Systems
To proactively promote a relationship-based offering by being a dedicated and primary point of contact for customers in the Executive Banking segment, through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.
Job Responsibilities
Acquire and open new accounts and cross sells additional products and services in line with customer needs by identifying and referring sales leads to other business stakeholders (e.g., Vehicle and Asset Finance, Electronic Banking, Card, Home Loans, Digital Channels, Enterprise Banking, etc.).
Conduct a financial needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities (in line with Financial Advisory and Intermediary Service Act license categories).
Establish, build and strengthen relationships with customers based on mutual respect, in order to retain customers and gain word-of-mouth referrals. Places equal emphasis on liability generating (non-borrowing) and borrowing customers.
Grow the Executive Banking new to bank customers, balance sheet and income statements in line with business strategic objectives. Increases branch advances by responsible lending practices.
Promote and pro-actively solution a range of banking offerings and solutions to meet the financial needs of executive banking customers (e.g., initiating outbound calls to reactivate dormant accounts, digitally on boarding a client, etc.) in line with the segment value proposition.
Qualifications
Minimum of University Degree
ExperienceÂ
5-7 years’ Experience in sales and relationship management of customers and able to drive profitability and build relationships. Proven sales track record in the financial industry
Behavioural Competencies:
Generating Ideas
Convincing People
Developing Strategies
Exploring Possibilities
Interacting with People
Technical Competencies:
Business Banking
Consumer Banking
Governance – Risk – Compliance
lending
The Business Development Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management. Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.The Business Development Manager is also responsible to support and deliver on the universal financial solution goals of the Stanbic IBTC Group.
Qualifications
Minimum of First degree or its equivalent in General Social Sciences.
Minimum of 5 years’ experience with exposure in sales relationship management & leadership position.
Minimum of 5 years’ experience with exposure in client profiling.
Minimum of three years sales experience with exposure in sales and relationship management.
Behavioural Competencies
Upholding Standards
Generating Ideas
Interacting with People
Making Decisions
Following Procedures
Technical Competencies
Effective Business Communication
Compliance-Know-Your-Customer
Applications: Microsoft Office Suite
Customer Understanding
Brand ManagementÂ
To effectively support and deliver excellent service to Private Banking clients by carrying out all their banking transactions ranging from foreign and local transfers, account maintenance, issuance of bank collaterals such as platinum debit card, chequebook, priority pass, credit cards etc.Â
Job responsibilities
To deliver excellent and consistent service delivery by setting up clients on internet and mobile banking upon receipt of customer instructions, executing local and foreign transfer instructions within improved turnaround times, processing credit card and loan requests efficiently, and managing customer complaints and enquiries in a timely and professional manner.
To drive clear and consistent communication on our customer value proposition
To monitor and maintain attrition rate below the set budget.
To drive product usage and channel adoption for Private Banking clients
To manage query and complaint management within the Private Banking segment.
Qualifications
University Degree
Experience Required
3–4 years of banking experience with in‑depth knowledge of private banking clients, their financial needs, and expectations. Strong knowledge of wealth management instruments and investment products, a customer‑centric and service‑oriented mindset to deliver excellent and consistent service, as well as strong verbal communication skills and basic relationship management capability.
Behavioural Competencies:
Articulating Information
Embracing Change
Establishing Rapport
Following Procedures
Managing Tasks
Meeting Timescales
Producing Output
Seizing Opportunities
Showing Composure
Team Working
Upholding Standards
Valuing Individuals
Technical Competencies:
Active Listening
Banking Process & Procedures
Customer Understanding ( Consumer Banking)
Product and Services Knowledge
Product Knowledge (Consumer Banking)
Risk Identification
Telephone Caller Handling
Link: https://www.standardbank.com/sbg/standard-bank-group/careers/apply/jobs/view-all-jobs
Method of Application
Use the link(s) below to apply on company website.
Method of ApplicationÂ
Use the link(s) below to apply on company website.Â
