SALES TRAINER Job at Opay
JOB ALERT
SALES TRAINER
Opay is hiring a Sales Trainer to support the development and performance of Sales Agents.
LOCATION
Ikeja, Lagos State, Nigeria
JOB TYPE
Full-Time
JOB SUMMARY
The Sales Trainer will design and deliver effective training programmes for Sales Agents, focusing on new hire training, refresher training, sales skills development, and call script training.
The role will equip Sales Agents with the knowledge, communication skills, sales techniques, and call-handling abilities required to engage customers effectively, handle objections, follow approved call scripts, and improve sales performance.
KEY RESPONSIBILITIES
- Conduct new hire training on sales processes, product knowledge, SOPs, Code of Conduct, and field expectations.
- Conduct refresher training to reinforce knowledge and address identified performance gaps.
- Train Sales Agents on prospecting, pitching, objection handling, follow-up, and closing techniques.
- Train Sales Agents on approved call scripts and effective customer communication.
- Conduct post-training tests, role-plays, and practical assessments.
- Identify training and performance gaps and provide targeted coaching and retraining.
- Develop and update training materials, call scripts, and assessment questions.
- Maintain training records and submit weekly and monthly training reports.
QUALIFICATIONS AND REQUIREMENTS
- Bachelor’s Degree or HND in Business Administration, Marketing, Education, or a related field.
- 2–4 years of experience in Sales, Sales Training, Coaching, or Learning and Development.
- Proven experience training and coaching Sales Agents.
- Strong communication, presentation, and facilitation skills.
- Good understanding of sales techniques, customer engagement, and call handling.
- Experience developing and delivering call scripts and sales training materials is an added advantage.
- Proficiency in Microsoft PowerPoint, Excel, and Word.
- Strong interpersonal, coaching, and problem-solving skills.
LANGUAGE REQUIREMENTS
Fluency in English is required.
Proficiency in Yoruba or Hausa is an added advantage.
BENEFITS
Salary
Performance Bonus
Transport Allowance
HMO
APPLICATION DEADLINE
25th September 2026
HOW TO APPLY
Interested and qualified candidates should complete the application form through the link below:
