Roving IT Officer at INTERSOS
INTERSOS Online Job Application Form – Roving IT Officer
JOB PURPOSE
Provide roving technical support for Information and Communication Technology (ICT) systems across multiple project locations. The Roving IT Officer ensures the installation, maintenance, monitoring, and troubleshooting of ICT infrastructure and equipment while supporting users to ensure the efficient and secure use of ICT services in accordance with INTERSOS standards, policies, and procedures. The role includes field travel between operational locations to support ICT systems and users.
RESPONSIBILITIES
Provide roving ICT technical support across operational locations (Bama, Dikwa, Gamboru/Ngala, Magumeri, Monguno).</p><p>POSITION REQUIREMENTS
Education & Professional experience
Essential: Bachelor’s Degree or Higher National Diploma (HND) in Information Technology, Computer Science, Information Systems, or a related ICT field.
Added Advantage: Relevant professional certifications or formal technical training in ICT domains such as Networking, System Administration, Cybersecurity, or IT Support.
Professional experience
Minimum of 2 years of proven professional experience in Information Technology (IT) providing ICT services and support in organizational or operational environments.
Experience supporting multi-site or field-based ICT operations is an advantage.
Experience in humanitarian or NGO environments is desirable.
Personal Requirements
Essential computer literacy (word, excel and internet)
Personal requirements
Strong problem-solving and analytical skills
Ability to work independently across multiple locations
Adaptability and flexibility in field environments
Good communication and user support skills
Ability to manage multiple support requests and priorities
Teamwork and collaboration
Commitment to INTERSOS humanitarian principles
General Purpose of the Position
Provide roving technical
support for Information and Communication Technology (ICT) systems across
multiple project locations. The Roving IT Officer ensures the installation,
maintenance, monitoring, and troubleshooting of ICT infrastructure and equipment
while supporting users to ensure the efficient and secure use of ICT services
in accordance with INTERSOS standards, policies, and procedures. The role
includes field travel between operational locations to support ICT systems and
users.
Link: https://docs.google.com/forms/d/e/1FAIpQLSeXsqEIgq9Z3aG5K9MBd655G6xS_ppBwswG3RUf4FYNI_VUgA/viewform
