U-CONNECT IS RECRUITING
JOB ALERT | U-CONNECT IS RECRUITING
U-Connect is recruiting qualified candidates for the position of Contact Center Agent (Hausa Speaker) to provide customer support to Hausa-speaking customers across Nigeria.
POSITION: CONTACT CENTER AGENT (HAUSA SPEAKER)
LOCATION: Remote — Nigeria
SALARY: N200,000
JOB SUMMARY
The successful candidate will be responsible for providing excellent customer support to Hausa-speaking customers through phone, chat and other communication channels. The role requires strong communication skills, patience and the ability to resolve customer issues professionally.
KEY RESPONSIBILITIES
• Handle customer enquiries, complaints and requests professionally
• Provide accurate information and resolve customer issues promptly
• Communicate fluently in Hausa and English
• Record customer interactions and maintain accurate records
• Escalate complex issues to the appropriate team when necessary
REQUIREMENTS
• Fluency in Hausa and English
• Excellent communication and listening skills
• Customer-focused with strong problem-solving abilities
• Previous contact center or customer service experience is an advantage
HOW TO APPLY
Interested and qualified candidates should send their updated CV to:
EMAIL SUBJECT:
CONTACT CENTER AGENT (HAUSA SPEAKER)
Interested candidates should send their CV to j.gabriel@u-connect-ng.com using the job title as subject of the mail.
