REMOTE JOBS AT M-KOPA NIGERIA

M-KOPA is recruiting qualified candidates for 4 remote positions across People, Technology, Engineering and Customer Lifecycle Management.

M-KOPA is a fast-growing FinTech company providing millions of underbanked customers across Africa with access to life-enhancing products and services. The company has grown from its roots in pay-as-you-go solar energy into a connected asset financing platform serving customers across multiple African markets.

SENIOR PEOPLE PARTNER – PRODUCT & FUNCTIONS

Location: Nigeria or UK
Work Arrangement: Fully Remote
Employment Type: Full-Time
Qualification: BA/BSc/HND

The successful candidate will partner with product, design and digital lending leaders while supporting people strategy across fraud, workplaces, impact, corporate communications and marketing teams.

Key responsibilities include:

Supporting organisational design, workforce planning and structural changes.
Building management capability across performance, hiring and staff development.
Developing strategies to attract, develop and retain talent.
Using people analytics to support business decisions.
Managing employee relations matters.
Strengthening M-KOPA’s culture and people practices.

Requirements include HR business partnering experience in a scaling technology, FinTech or high-growth business, exposure to product, design, marketing or analytics teams, experience supporting cross-cultural teams and strong analytical and advisory skills.

Benefits include professional development, coaching partnerships, family-friendly policies, flexible working, wellbeing support and career growth opportunities.

LEAD PEOPLE PARTNER – TECHNOLOGY

Location: Nigeria, UK or specific locations across Europe
Work Arrangement: Fully Remote/Hybrid
Employment Type: Full-Time
Qualification: BA/BSc/HND

The role involves partnering directly with the CTO and leadership teams across Engineering, Data, Analytics, IT and Security.

Key responsibilities include:

Leading organisational design, workforce planning and team transformation.
Owning people partnering across Engineering and Product.
Coaching and developing People Partners.
Using people analytics to improve capability, retention and cost decisions.
Supporting distributed teams across multiple countries.
Handling complex employee relations matters.

Requirements include senior HR experience supporting engineering organisations in technology or FinTech, experience coaching HR business partners, strong organisational design experience, business acumen and experience working across multiple regions.

Benefits include professional development, flexible working, wellbeing support, career growth and direct exposure to senior technology and product leadership.

SOFTWARE ENGINEERING TEAM LEAD

Location: Nigeria
Work Arrangement: Fully Remote
Employment Type: Full-Time
Qualification: BA/BSc/HND

The Software Engineering Team Lead will lead backend engineers across greenfield and legacy projects while overseeing the full software development lifecycle.

Technical environment includes:

C#/.NET
Azure
Event-driven architecture
Microservices
Azure Service Bus
Kubernetes
Docker
Prometheus
Grafana
Infrastructure as code
Automated testing
Continuous delivery

Requirements include strong hands-on C#/.NET backend development experience, cloud experience with Azure, AWS or GCP, knowledge of event-driven architecture and microservices, and experience leading or mentoring engineers.

The ideal candidate should also be able to provide technical direction, architectural guidance and work closely with Product teams on roadmaps and delivery.

Benefits include fully remote work within UTC -1 to UTC +3 time zones, international collaboration, professional development, flexible working, wellbeing support and career growth.

SENIOR CRM MANAGER – LIFECYCLE & RETENTION

Location: Nigeria
Work Arrangement: Fully Remote
Employment Type: Full-Time
Qualification: BA/BSc/HND

The Senior CRM Manager will own M-KOPA’s lifecycle CRM strategy and execution, including automated customer journeys, experimentation, retention and customer growth.

Key responsibilities include:

Building onboarding, retention, churn prevention and upsell journeys.
Managing customer communication through SMS, WhatsApp, push and in-app messaging.
Developing behavioural trigger-based upsell systems.
Running A/B tests and analysing customer behaviour.
Tracking LTV, cohort retention, renewal rates and upsell performance.
Scaling successful CRM programmes across African markets.

Requirements include 6+ years of CRM or lifecycle marketing experience and hands-on experience with platforms such as Braze, CleverTap, MoEngage, Customer.io or Iterable.

Candidates should have experience building CRM systems, running rigorous experiments and connecting CRM strategies to business outcomes such as retention, revenue, LTV and upselling.

Experience in MVNOs, super-apps, mobile gaming, prepaid subscriptions or B2C FinTech/subscription businesses is particularly relevant.

Benefits include fully remote work within UTC -1 to UTC +3 time zones, professional development, coaching partnerships, flexible working, family-friendly policies, wellbeing support and career growth.

HOW TO APPLY

Interested and qualified candidates should apply for their preferred position through the relevant application link:

Interested and qualified candidates for “Remote Job at M-KOPA Nigeria” should click the GREEN button below and start their application.

APPLY HERE: Senior CRM Manager – Lifecycle & Retention

APPLY HERE: Software Engineering Team Lead

APPLY HERE: Lead People Partner – Technology

APPLY HERE: Senior People Partner – Product & Functions

DEADLINE

Not Specified

IMPORTANT

Applicants should review the specific requirements for each position and submit their applications through the appropriate recruitment channel.