Monitoring, Evaluation, Accountability and Learning Officer (MEAL) At Terre des hommes in Benue

Monitoring, Evaluation, Accountability and Learning Officer (MEAL) At Terre des hommes – Nigeria

Location:        Benue State, Nigeria
Advert Closing date: 29th December 2025.

About Terre des hommes Foundation (Tdh)

Terre des hommes (Tdh) is the leading Swiss child relief agency. The Foundation has been helping children in need for over 50 years, defending their rights regardless of their race, creed, or political affiliation. In over 30 countries, Tdh protects children against exploitation, and violence, improves children’s and their mother’s health, and provides emergency psychological and material support in humanitarian crises.

General description of the position:

Under the direct supervision of the Country MEAL Manager and a dotted-line supervision from the Field Coordinator, the MEAL Officer will support the design, implementation, and functioning of the Monitoring, Evaluation, Accountability, and Learning (MEAL) system for the CDCS project in Benue State.

The role ensures that project implementation is evidence-driven, gender-responsive, protection-sensitive, and aligned with Terre des hommes’ (Tdh) global MEAL standards.

The MEAL Officer will supervise a CFRM Assistant and ensure that confidential, accessible, culturally appropriate, and trusted feedback systems are established across all project sites. The postholder will support Tdh and FJDP, local implementing Partner to generate quality data, lead participatory monitoring processes, and drive continuous learning and adaptive management.

The main tasks of this function are:

• Support the development and roll-out of the project MEAL plan, in partnership with FJDP and guided by the Regional Access to Justice Coordinator.
• Lead the establishment and functioning of confidential and culturally appropriate CFRM channels (hotlines, help desks, suggestion boxes, outreach mechanisms, FGDs, etc.).
• Superverse the CFRM Assistants with Support from the MEAL department in managing the Feedback, complaints & response channels and ensure they are functional continuously and reach out to all groups within the affected population.
• Build the MEAL capacity of project teams, partners (FJDP), and community structures through coaching and structured trainings.
• Ensure MEAL and CFRM processes embed PSEA, child protection, and gender-sensitive approaches.
• Supervise and provide technical oversight to the CFRM Assistant.
• Maintain and update a project learning matrix, documenting findings, adaptations, and lessons.
• Analyse quantitative and qualitative data and support the generation of monthly MEAL reports.
• Share monthly MEAL and CFRM reports with Line managers

Main responsibilities

• MEAL System Design & Implementation
• Work closely with program teams and the Information Management team to design quality monitoring tools and ensure high-quality data collection.
• Support the use of Tdh’s Project Follow-Up (PFU) tool for routine monitoring of outputs, outcomes, context indicators, and implementation tracking.
• Lead monitoring of outputs and outcomes, focusing on protection and GBV services for conflict-affected women and girls, and support other project assessments (baseline end line PDMs, satisfaction survey), ensuring they are conducted in line with Tdh guidance.
• Work closely with the coordination MEAL team and programs teams to design quality monitoring tools and ensure high-quality data collection.
• Work closely with child protection, GBV, health, and other sector teams to strengthen integrated monitoring
• Conduct regular field monitoring visits in Ortese and Daudu II, ensuring monitoring tools are correctly used by project teams and partners.
• Support quarterly Project Review Meetings and learning workshops involving staff, partners, and communities.
• Contribute to institutional reporting and donor reporting by providing accurate, timely MEAL inputs.
• Facilitate after-action reviews, community reflection sessions, and learning exchanges with women and girls.
• Accountability to Affected Populations (AAP) & CFRM Supervision
• Conduct initial community consultations to identify preferred feedback channels, ensuring sensitivity to the needs of women and adolescent girls
• Produce monthly CFRM reports and feedback trend analyses for management decision-making.
• Ensure program team members and partners are trained on AAP principles, CFRM standards, and reporting pathways.
• Ensure ethical and responsible data management, including confidentiality, informed consent, and gender-sensitive data collection approaches
• With the support of the MEAL coordination team, coordinate to develop clear CFRM IEC materials and AAP contextualized animation cards in a friendly format.
• Follow up constructively and proactively on pending complaints with relevant persons responsible for complaint follow-up and verify that all complaints are adequately and comprehensively addressed.
• Ensure that sensitive feedback and complaints are channeled through the right process immediately. (Feedback & Complaints especially on child protection issues, staff misconduct, corruption, and fraud)
• Also be proactive to provide regular and timely updates on progress and challenges to line manager.
• With the support of the MEAL department, at relevant frequency, assess communities’ feedback and satisfaction on the CFRM, and support to incorporate findings into revised approaches.

Other

•           Willingness to travel frequently to field sites (Ortese & Daudu II).

•           Performs any additional tasks assigned by the MEAL Manager

Qualifications and Experience

• Bachelor’s degree in social sciences, statistics, development studies or related field.
• Minimum 3 years of experience in MEAL roles in humanitarian or development organisations.
• Experience supervising accountability or CFRM functions is an asset.
• Strong experience in data management, field monitoring, and evidence-driven programming.
• Knowledge of gender, diversity, inclusion, and child-friendly approaches.
• Demonstrated ability to communicate clearly with affected communities.
• Fluency in English required; knowledge of Hausa/Tiv/Idoma is an added advantage
• Knowledge of Gender & Diversity, Inclusion, child-friendly methods
• Local candidates from Benue state are preferable.

Technical & Methodological Competencies

• Strong skills in quantitative and qualitative data collection and analysis.
• Proficiency in MEAL tools and platforms (Excel, KoboToolbox, PowerBI).
• Knowledge of project cycle management, MEAL system design, and indicator development.
• Strong ability to generate high-quality reports and information products.
• Knowledge of child rights, gender analysis, and humanitarian protection standard.

Competencies:

This position requires personal, social and leadership competencies (PSLC) and technical and methodological competencies (TMC), and managerial and strategic competencies (MSC)

In particular:

•           High integrity, neutrality, and commitment to accountability principles

•           Ability to work independently while providing support and guidance to others

•           Desire towards fieldwork, and directly talking to affected communities

•           Strong analytical skills, detail orientation, and critical thinking

•           Excellent communication skills and active listening ability.

•           Team spirit: ability to work closely with project teams and support team.

•           Flexibility, adaptability, and ability to work under pressure

•           Strong teamwork and collaboration skills

Security

•           Comply with Tdh Security Regulations

General Code of of Conduct and Tdh’s Risk Management Policies

• Commits to complying with the General Code of Conduct and systematically reports any breach of the Code through the Tdh warning procedure raises the awareness within the Foundation on violence and abuse and the rights that derive from them regarding children, community members and our own employees.
• Commits to complying with the Risk Management Policies, including Safeguard policies (the policy of Safeguarding Children, the Policy of Protecting against Exploitation and Sexual Abuse, the Guideline on Abusive Behavior at Work), the Safety/Security Policy and Anti-Fraud/Corruption Policies and the Prevention of Funding Criminal Activities.
• Commits to reducing the risk of abuse by developing an open and informed culture of management within the organization and in our work with children and the communities where we work.
• The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project’s needs.

Equal Opportunity Clause:

Terre Des Hommes- Nigeria is committed to fostering a diverse, inclusive, and equitable workplace where all individuals are valued and respected. We are proud to be an equal opportunity employer and celebrate the differences that make us unique. We encourage applications from individuals of all backgrounds, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Hiring Conditions

•           Applications will be processed on a rolling basis.

Method of Application: Interested and qualified candidates should go to: https://forms.gle/gZ7GoCkbJjWYLDPd6 to Apply.