Customer Service Representative (Remote) at Alpha CX
Customer Service Representative (Remote)
Company: Alpha-CX Intelligent Technology (BPO)
Location: Nigeria (applicants must currently reside in Nigeria)
Alpha-CX Intelligent Technology is a Business Process Outsourcing (BPO) company hiring a proactive and tech-savvy Customer Service Representative to join our remote team. This role suits someone comfortable handling email support, live chat, inbound and outbound calls, e-commerce interactions, and sales conversations.
You should be fluent in English with a clear, neutral or American accent, able to work across different time zones, and confident using CRM and customer support tools.
Requirements
- Must currently live in Nigeria
- Reliable laptop and stable internet connection
- Fluent English with clear communication
- Minimum of 3 years customer service experience
- Experience with e-commerce, CRM tools, and sales
- Positive attitude and active communication style
What We Offer
- Fully remote role with flexible working hours
- Growth opportunities in customer service and e-commerce
- Supportive, goal-driven team
Apply here:
Please note: only candidates who successfully pass the screening of their details, CV, and video will be contacted.
Link; https://docs.google.com/forms/d/e/1FAIpQLScCdlqckxetICGGsUeF_bsni3LQcNUEsBwzxW8H3jIxWTiZRA/viewform
