Customer Service Officer Job at United Nigeria Airlines
Customer Service Officer Job at United Nigeria Airlines (4 Positions)
Organization: United Nigeria Airlines
Position: Customer Service Officer
Location: Nigeria
Number of Positions: 4
Application Deadline: March 20, 2026
About the Role
The Customer Service Officer will be responsible for ticketing and reservations, check-in, boarding, and baggage services. The officer will report to the Station Manager and ensure efficient sales operations and passenger service in line with United Nigeria Airlines procedures.
Key Responsibilities
Ticketing and reservations services
Passenger check-in and boarding processes
Baggage handling and excess baggage reconciliation
Ensuring passengers have valid tickets and identification before boarding
Providing accurate information on flight schedules and fares
Preparing passenger manifest for flights
Ensuring all ticketing and check-in materials are available before duty
Performing other duties assigned by the supervisor
Requirements
Excellent verbal and written communication skills
Strong customer service and interpersonal skills
Good organizational and time management skills
Ability to work in a fast-paced environment
Strong problem-solving and analytical skills
Proficiency in Microsoft Office Suite
Qualification
HND or BSc in any discipline
Minimum of one year relevant work experience
Higher degree is an added advantage
How to Apply
Send your CV to careers@flyunitednigeria.com only if you qualify. The email subject should indicate the role you are applying for.
Deadline: March 20, 2026
