Manager of Programme Quality (MPQ) Job at ZOA

NGO JOB ALERT: MANAGER OF PROGRAMME QUALITY

Organisation: ZOA
Position: Manager of Programme Quality (MPQ)
Location: Maiduguri, Borno State, Nigeria
Employment Type: Full-time
Working Hours: 40 hours per week
Contract Duration: 2 years, with possible extension
Expected Start Date: 1 January 2027, or as soon as possible thereafter
Application Deadline: 12 November 2026

About ZOA

ZOA is an international humanitarian NGO supporting people affected by armed conflict and natural disasters. In Nigeria, the organisation works with vulnerable communities affected by conflict, displacement, poverty and climate-related challenges through programmes in food security, livelihoods, education, protection, peacebuilding and resilience building.

Role Overview

The Manager of Programme Quality will lead and coordinate ZOA Nigeria’s programme quality agenda, providing strategic advice to the Country Director and Programme Managers.

The successful candidate will help ensure that programmes are evidence-based, accountable, gender-sensitive and aligned with organisational strategies, donor requirements and humanitarian standards.

Key Responsibilities

1. Programme Quality

• Support the development of the Country Strategy and Annual Plan.
• Ensure quality in programme planning, monitoring and learning.
• Promote compliance with ZOA policies and donor requirements.
• Lead partner assessments and organisational capacity-strengthening plans.
• Integrate gender, protection and conflict sensitivity across programme activities.

2. Monitoring, Evaluation, Accountability and Learning (MEAL)

• Develop and improve MEAL systems and tools.
• Train and coach MEAL officers and programme teams.
• Conduct field visits and programme reviews.
• Facilitate quarterly reflection meetings and evidence-based decision-making.
• Coordinate mid-term reviews and end-of-project evaluations.

3. Funding Development and Donor Engagement

• Lead the development of high-quality project proposals.
• Identify funding opportunities and support donor engagement strategies.
• Ensure proposals align with donor priorities and organisational objectives.
• Support donor visits, audits and strategic reviews.
• Collaborate with ZOA headquarters on funding opportunities from private donors and foundations.

4. Knowledge Management

• Facilitate learning and knowledge sharing across projects.
• Support research, evaluations and documentation of good practices.
• Promote innovative approaches to address local challenges.

5. Leadership and Management

• Contribute to strategic decision-making as a member of the Country Management Team.
• Manage and develop the Programme Quality team, where applicable.
• Supervise staff and support their professional growth.

Qualifications and Requirements

• University degree in International Development, Humanitarian Assistance, Social Sciences or a related field.
• At least 5 years of relevant field experience in humanitarian or development settings, preferably in fragile or conflict-affected contexts.
• Demonstrated expertise in programme design, MEAL and quality assurance across multi-sectoral programmes.
• Proven experience developing successful grant proposals and managing institutional donor relationships.
• Experience in partner assessments and organisational capacity strengthening.
• Strong understanding of conflict sensitivity, gender equality, protection and social inclusion.
• Excellent English communication, report-writing and analytical skills.
• Strong computer literacy and proficiency in MS Office.

Additional Advantage: Experience with Kobo Toolbox, Red Rose Platform, Power BI, digital data collection and results-based reporting systems.

Skills and Competencies

• Strategic thinking and analytical problem-solving.
• Strong leadership, coaching and mentoring abilities.
• Excellent writing and communication skills.
• Proactive, adaptable and solution-oriented approach.
• Commitment to accountability, inclusion and evidence-based programming.
• Cultural sensitivity, diplomacy and resilience in challenging environments.
• Integrity and commitment to ZOA’s Christian values and humanitarian principles.

Special Conditions

• Travel may be required for up to one-third of working time.
• The position is based at a non-family duty station.
• Additional rest and recuperation (R&R) arrangements may apply.

What ZOA Offers

• A challenging role within a committed international humanitarian organisation.
• A two-year full-time international contract, with possible extension depending on performance and funding.
• Competitive remuneration and benefits aligned with ZOA’s international salary scale.
• Opportunities for professional development, learning and international exposure.

How to Apply

Interested and qualified candidates should apply online through the official recruitment link below.

Application Link

Application Deadline: 12 November 2026

CV Requirement: Applicants are encouraged to submit a CV of no more than five pages.

Enquiries: zoa.vacancies@zoa.ngo

Important Information

• Qualified women and men, candidates of all nationalities and cultural backgrounds, and persons with disabilities are encouraged to apply.
• Only shortlisted candidates will be contacted.
• An assessment may form part of the recruitment process.
• Background and reference checks will be conducted as part of the recruitment process.