Jobs at EHA Clinics Kano
JOB OPPORTUNITY
ASSISTANT MANAGER, LABORATORY AND DIAGNOSTICS
Employer: EHA Clinics
Location: Kano, Nigeria
Department: Laboratory and Diagnostics
Reports to: Senior Manager, Clinical Services
Job Type: Full-time
Salary: NGN 604,083 monthly gross
BENEFITS
Health Coverage Benefit
Performance Bonus
13th Month
Annual Skills Assessment
ABOUT EHA CLINICS
EHA Clinics is a comprehensive healthcare service provider in Nigeria, delivering patient-centred medical services through clinics, home-based care and innovative digital health solutions.
The Laboratory and Diagnostics team is committed to delivering high-quality diagnostic services while continuously improving its Quality Management System in line with ISO 15189:2022 and JCI Ambulatory Standards.
ROLE OVERVIEW
The Assistant Manager, Laboratory and Diagnostics will provide laboratory management support to ensure accurate medical diagnoses and high-quality patient care.
The successful candidate will supervise laboratory scientists and technicians, support accreditation processes, strengthen quality systems, manage laboratory information systems and contribute to the expansion of laboratory services.
KEY RESPONSIBILITIES
- Analyse laboratory operations and identify opportunities for service expansion and business growth.
- Manage External Quality Assurance programmes subscribed to by EHA Clinics.
- Develop and implement a Quality Management System, SOPs and policies aligned with ISO 15189 accreditation requirements.
- Set up and maintain the Laboratory Information Management System for specimen tracking, results entry and reporting.
- Support customer acquisition, market penetration, customer engagement and revenue growth.
- Support recruitment, onboarding and offboarding of laboratory personnel.
- Investigate non-conformities and patient complaints and implement appropriate corrective actions.
- Liaise with software teams to maintain laboratory interfaces and LIMS-related systems.
- Manage procurement of laboratory tests and consumables, vendor information, quotations and inventory.
- Maintain quality laboratory results through standards, controls, equipment maintenance, calibration and troubleshooting.
- Draft, review and enforce laboratory SOPs.
- Review laboratory logs and registers to ensure compliance with established procedures.
- Prepare laboratory performance and quality reports for management review.
- Maintain professional licensing and comply with relevant regulatory and continuing professional development requirements.
QUALIFICATIONS AND EXPERIENCE
Applicants should have:
- A minimum of a Bachelor of Science degree in Laboratory Science from an accredited university.
- 5–7 years of supervisory experience in a medical laboratory, clinic or hospital setting.
- Training and experience in molecular diagnostic techniques such as PCR.
- Certification from the Associate of the Medical Laboratory Science Council of Nigeria (AMLSCN).
- A current practising licence.
- Relevant additional certifications will be an added advantage.
KEY SKILLS
Computer literacy
Excellent communication and customer service skills
Leadership and teamwork
Strong problem-solving and initiative
Time management and organisation
Attention to detail
Ability to work effectively under pressure
Caring, compassionate and professional approach
HOW TO APPLY
Interested and qualified candidates should submit their applications through the EHA Clinics careers portal.
Application Deadline: Not specified
