Job Opportunities: Transaction Officer and Contact Center Agent
Job Opportunities: Transaction Officer and Contact Center Agent
A reputable client is currently recruiting qualified and motivated candidates to fill the roles of Transaction Officer and Contact Center Agent for Guaranty Trust Bank. This recruitment drive is targeted at individuals who are passionate about building a career in the banking sector and are eager to contribute to delivering excellent financial services.
The available positions are spread across multiple locations in Nigeria, including Lagos, Abuja FCT, Oyo, Rivers, Delta, Anambra, Kaduna, Bauchi, Yobe, Gombe, Taraba, Niger, Kebbi, Sokoto, Borno, Adamawa, and Cross River. This wide coverage provides an opportunity for candidates from different regions to apply and be considered.
The Transaction Officer role is designed for candidates with a strong foundation in financial operations and customer service. Applicants must possess a Higher National Diploma with a minimum of Upper Credit. In addition, candidates must not be older than 30 years at the time of application. The role offers a monthly salary of ₦204000, along with opportunities for professional growth within the banking environment. Successful candidates will be responsible for handling daily financial transactions, ensuring accuracy in processing, and supporting customers with banking services.
The Contact Center Agent role is suited for candidates who excel in communication and customer engagement. Applicants are required to hold a Bachelor’s degree with a minimum of Second Class Lower. The maximum age requirement for this position is 28 years. The monthly salary for this role is ₦242000. Individuals in this role will manage customer inquiries, provide timely and accurate information, and ensure a high level of customer satisfaction through effective communication channels.
Both roles come with a competitive benefits package, including Health Maintenance Organization coverage, pension contributions, leave allowance, and a 13th-month salary. These benefits are structured to support employees’ well-being, financial stability, and work-life balance.
The client is committed to selecting only candidates who meet the stated requirements and demonstrate the capacity to thrive in a fast-paced banking environment. As such, only shortlisted applicants will be contacted for the next stage of the recruitment process.
Interested and qualified candidates are encouraged to apply through the official application link provided below
https://docs.google.com/forms/d/e/1FAIpQLSeBj8wjbEX2l9dOTXyh0uqkepilNSxYYHx-nZgEHT6Oaf1qlg/viewform?pli=1
This opportunity presents a valuable pathway for individuals seeking to establish or advance their careers in the financial services industry with one of Nigeria’s leading banking institutions.
