ICT/Customer Support Staff at Iconic Open University

💻 ICT/Customer Support Staff at Iconic Open University

Iconic Open University, a private Open and Distance Learning (ODL) institution licensed by the National Universities Commission (NUC), is inviting applications from suitably qualified candidates for the position of ICT/Customer Support Staff (Helpdesk/ICT Officer).

📌 Job Details

• Position: ICT/Customer Support Staff (Helpdesk/ICT Officer)
• Locations: Birnin Kebbi, Kebbi State; Gombe; Damaturu, Yobe State
• Employment Type: Full-time
• Deadline: 31 August 2026

🎓 Qualifications & Requirements

Applicants should have:

• Minimum of ND, NCE, HND or Bachelor’s Degree from an accredited institution.
• Strong computer and ICT skills.
• Experience troubleshooting hardware and software issues.
• Good knowledge of internet basics.
• Familiarity with Microsoft 365 and standard office productivity applications.
• Ability to provide effective technical and customer support.

👤 Additional Requirements

• Applicants must not be more than 30 years old.
• Candidates must be residents of the location they are applying for.
• Applicants should demonstrate good communication and interpersonal skills.
• Candidates should be able to work effectively with students, staff and other users requiring ICT assistance.

📄 Documents Required

Applicants are expected to submit:

1. Application Letter addressed to the Registrar, Iconic Open University, clearly stating the position and preferred location.
2. Detailed and updated CV highlighting education, work experience and technical skills.
3. Copies of relevant academic certificates/credentials.
4. Valid means of identification, such as National ID, Voter’s Card, Driver’s Licence or International Passport.
5. Contact details of at least two referees who can attest to the applicant’s competence and character.

📝 Recruitment Process

The recruitment process will involve:

Step 1: Online application submission
Step 2: Shortlisting of qualified candidates
Step 3: Credentials screening and verification of original documents
Step 4: Oral interview with a panel of University officials
Step 5: Final selection and issuance of appointment letters

Successful candidates will be expected to resume on the date specified in their appointment letters.

📅 Application Deadline

31 August 2026

🔗 How to Apply

Interested and qualified candidates should apply through the University’s career portal:

Apply for ICT/Customer Support Staff⁠

Applicants may also review the official announcement from Iconic Open University⁠.

Important: Only shortlisted candidates will be contacted. The University reserves the right to modify the terms and conditions of the recruitment exercise where necessary.