Data Entry Officer – Moniepoint Inc. in Lagos
Data Entry Officer – Moniepoint Inc.
📍 Location: Lagos, Nigeria (Hybrid)
About Moniepoint
Moniepoint is Africa’s all-in-one financial ecosystem, providing seamless payment, banking, credit, and business management tools.
- Processed $182 billion in 2023
- Nigeria’s largest merchant acquirer
- Mission: Financial happiness for everyone, everywhere
Job Title:
Data Entry Officer
Reports To: Lead, Onboarding
Job Purpose
The Data Entry Officer is responsible for accurately entering and maintaining customer accounts, product catalogues, inventory records, and pricing data within the Moniebook platform.
You will work closely with onboarding and account teams to ensure data is clean, complete, and ready—enabling smooth onboarding, accurate reporting, and excellent customer experience.
Key Responsibilities
1. Data Entry & Record Management
- Input and update merchant data (products, SKUs, pricing, inventory, customer profiles)
- Process bulk uploads (Excel/CSV), ensuring accuracy and completeness
- Maintain data standards and naming conventions
2. Onboarding Data Support
- Prepare merchant accounts before onboarding
- Review submitted templates for errors or missing data
- Assist with catalogue setup, tax configurations, and payment settings
3. Data Validation & Quality Assurance
- Detect and correct errors, duplicates, and outdated records
- Cross-check data across CRM, POS systems, and spreadsheets
- Report and escalate anomalies
4. Process & Documentation
- Keep logs of data entries, imports, and corrections
- Document recurring issues and solutions
- Recommend workflow improvements
5. Cross-Functional Collaboration
- Support onboarding, account, and support teams with data requests
- Coordinate with teams to resolve missing data quickly
Qualifications
Required
- 1–3 years experience in data entry or data operations (fintech/SaaS preferred)
- Strong attention to detail and accuracy
- Proficiency in Excel/Google Sheets (VLOOKUP/XLOOKUP, formulas)
- Familiarity with CRM or POS tools
- Strong organisational and multitasking skills
Preferred
- Experience with CSV imports and data migration
- Knowledge of retail or inventory systems
- Experience supporting onboarding or customer success teams
- Must be based in Lekki, Ikeja, or Ajah
About You
- Highly detail-oriented
- Process-driven and proactive
- Strong team player
- Able to work under pressure without compromising accuracy
- Tech-savvy and efficiency-focused
What Success Looks Like
- 99%+ data accuracy
- Zero onboarding delays due to data issues
- SLA compliance on all tasks
- Backlog maintained below 5%
- 4.5+ internal rating from teams
What You’ll Get
- Supportive, people-first culture
- Continuous learning and development
- Competitive salary + pension + health insurance
- Annual bonus and additional benefits
Hiring Process
- Recruiter screening
- Hiring team interview
- Executive interview
Apply Here
🔗 https://job-boards.eu.greenhouse.io/moniepoint/jobs/4828361101
