Communication Officer at Mercy Corps
Communication Officer at Mercy Corps
Job Category
Programming
Requisition Number
2NGPR006590
Posting Details
Posted March 22 2026
Full time
Location
Yobe State Nigeria
Based in Damaturu with work across Yobe and Borno States
Position Summary
The Communication and Learning Officer supports program documentation storytelling and knowledge sharing by capturing field insights and producing communication materials that highlight program impact
About Mercy Corps
Mercy Corps is a global organization working in over 40 countries to address humanitarian challenges and build resilient communities
In Nigeria it operates in more than 13 states focusing on humanitarian response conflict mitigation and youth empowerment
Program Overview
Mercy Corps has been active in Nigeria since 2012 and expanded its humanitarian response in 2014 to address needs caused by conflict in the Northeast
Programs focus on food security shelter water sanitation protection livelihoods and long term resilience through economic recovery social cohesion and youth empowerment
Key Responsibilities
Program Documentation
Document activities through field visits interviews and observation
Capture beneficiary stories testimonials and community perspectives
Develop success stories case studies and human interest content
Communications and Content Development
Produce communication materials highlighting program impact
Support preparation of reports briefs and updates
Ensure all materials follow branding and visibility guidelines
Learning and Knowledge Management
Document lessons learned and best practices
Support learning sessions reflection meetings and reviews
Promote knowledge sharing across teams
Visual Documentation
Capture and manage photos and visual content
Maintain a communication materials library
Ensure ethical standards and consent procedures are followed
Collaboration
Work with program teams to identify stories and insights
Coordinate with Monitoring Evaluation and Learning teams to ensure accuracy
Security
Follow all organizational security policies and procedures
Organizational Learning
Participate in continuous learning activities
Accountability
Engage beneficiaries respectfully and uphold humanitarian standards
Requirements
Bachelor’s degree in Communications Journalism Development Studies Social Sciences or related field
Minimum of three years experience in communications or documentation in humanitarian or development settings
Strong writing and storytelling skills
Photography videography and design skills
Strong English communication skills
Experience conducting interviews and field documentation
Ability to work in multidisciplinary teams
Strong coordination and interpersonal skills
Fluency in Hausa
Reporting Line
Reports to Senior Learning and Communications Officer
Works closely with MEL and program teams
Success Factors
Strong attention to detail and ability to multitask
Good judgment and problem solving skills
Ability to work with diverse teams and cultural sensitivity
Strong organizational and teamwork skills
Additional Notes
Must maintain professionalism during field assignments
Mercy Corps is an equal opportunity employer committed to diversity and inclusion
Application Link
