Career Opportunity: Client Support Specialist (Remote) – Workium
Career Opportunity: Client Support Specialist (Remote) – Workium
Organization: Workium
Role: Client Support Specialist
Salary: ₦150,000 – ₦200,000 Monthly
Location: Remote (Candidates based in Abuja or Lagos preferred for administrative purposes)
Job Type: Full-Time, Remote (30–35 hours per week)
Qualification: BA/BSc/HND
About Workium
Workium is a premier international mobility and workforce development organization dedicated to bridging the gap between global professionals and cross-border opportunities. Through high-impact initiatives like the Work Abroad Annual Summit, we foster a robust ecosystem of networking, knowledge exchange, and international collaboration. We are committed to helping talented individuals navigate the complexities of global relocation and career advancement.
Role Overview
As a Client Support Specialist, you will be the primary touchpoint for our clients, guiding them through their transformative journey of relocating and working abroad. This role is balance of empathy, technical guidance, and strategic placement. You will conduct discovery calls, evaluate migration eligibility, and facilitate job placements specifically within the European market.
Key Responsibilities
• Migration Assessment: Conduct comprehensive eligibility evaluations for prospective clients to determine the best relocation pathways.
• Client Engagement: Lead discovery calls to understand client goals, qualifications, and destination preferences.
• Placement Facilitation: Match clients with suitable job opportunities in Europe and manage the application lifecycle.
• Documentation & Guidance: Expertly guide clients through complex document requirements, visa application processes, and expected timelines.
• Case Management: Maintain meticulous client records and update progress within our CRM system, ensuring no detail is overlooked.
• Inquiry Management: Provide professional and timely responses to client inquiries via email, phone, and live chat.
Candidate Requirements
• Experience: 2–3 years in customer support, client relations, or a similar client-facing role.
• Communication: Exceptional verbal and written English skills; ability to build rapport with diverse backgrounds.
• Technical Proficiency: Skilled in using CRM systems and digital communication platforms.
• Logistics: Must possess a reliable personal computer and a stable, high-speed internet connection for remote work.
• Mindset: Self-motivated, detail-oriented, and passionate about international mobility and career development.
Benefits
• Remote-First Culture: Work from the comfort of your home with flexible hours.
• Financial Perks: Monthly internet/data stipend and performance-based bonuses tied to successful placements.
• Professional Growth: Paid training, onboarding, and access to global recruitment resources.
• Work-Life Balance: Paid time off (up to 7 days annually).
How to Apply
Interested and qualified candidates should apply via the official Workium careers portal:
Link: https://workium.co.uk/careers/client-support-specialist-nigeria
Deadline: Not Specified (Applications are reviewed on a rolling basis).
