ZOA NIGERIA MANAGER OF OPERATIONS vacancy

💼 ZOA NIGERIA — MANAGER OF OPERATIONS

ZOA is seeking a Manager of Operations (MoO) to oversee the effective and efficient management of country-level operational functions, including Finance, HR, IT, Logistics, Administration and Security.

📌 POSITION

Manager of Operations (MoO)

📍 Location: Nigeria
🏢 Organization: ZOA Nigeria
💰 Salary: Negotiable
✈️ Travel: Up to 25% may be required within the country

🎯 ROLE OVERVIEW

The Manager of Operations will be a key member of the Country Management Team and Local Crisis Team, providing strategic and operational leadership across the organization’s support functions.

The position has a particularly strong Finance responsibility, while also overseeing HR, logistics, IT, administration and security.

💰 FINANCE — 50%

Key responsibilities include:

• Contributing to the Country Strategy and Annual Plan.
• Preparing annual budgets and financial sections of plans.
• Preparing donor financial reports in line with donor agreements.
• Managing monthly salary allocations and support-cost allocations.
• Preparing monthly, quarterly and annual financial reports.
• Preparing country annual accounts.
• Monitoring compliance with donor, government and internal financial requirements.
• Supporting budget development for funding proposals.
• Managing financial audits and implementing audit recommendations.
• Managing indirect-cost allocations to projects.

🤝 PARTNER FINANCIAL MANAGEMENT

The role will also strengthen the financial capacity and accountability of partner organizations through:

• Financial training, coaching and mentoring.
• Strengthening partners’ financial systems and internal controls.
• Supporting budgeting and financial risk management.
• Reviewing partner budgets, forecasts and financial reports.
• Conducting financial monitoring visits.
• Participating in partner assessments and financial due diligence.
• Supporting partners to address audit findings.
• Monitoring compliance with donor and statutory requirements.

💻 LOGISTICS & IT — 20%

• Implement ZOA’s IT policies and procedures.
• Ensure availability, continuity and security of IT facilities.
• Implement logistical policies and procedures.
• Monitor compliance with logistics standards.
• Evaluate and improve logistical processes.

🗂️ ADMINISTRATION — 15%

• Maintain country policies and procedures covering Finance, HR, Security, Logistics and Procurement.
• Maintain the country administrative manual.
• Monitor compliance with administrative procedures.
• Provide support on Finance, HR, Procurement, Security and Logistics processes.

👥 HR — 5%

• Implement ZOA HR policies within the local context.
• Monitor HR compliance with internal, donor and government requirements.
• Support HR components of funding proposals.
• Supervise staff recruitment processes.
• Oversee annual and mid-year staff evaluations.
• Ensure employment conditions comply with Nigerian law.
• Promote gender-sensitive staffing and policies.

🛡️ SECURITY — 10%

The Manager of Operations will support the Country Director/Country Representative with:

• Implementation of ZOA security rules.
• Development and review of Local Security Plans.
• Staff security briefings and training.
• Security incident follow-up.
• Inter-agency security networking where required.
• Other security responsibilities delegated by the Country Director.

👔 LEADERSHIP & MANAGEMENT

The successful candidate will:

• Serve on the Country Management Team.
• Participate in the Local Crisis Team.
• Lead staff reporting to the Manager of Operations.
• Supervise and conduct performance appraisals.
• Line-manage country-office administration staff across HR, Logistics, Finance and IT.
• Supervise the technical performance of field-based Finance Officers.

🎓 REQUIREMENTS

Education & Experience

• Bachelor’s degree in Financial Management, Accounting/Auditing or a related field.
• Knowledge of Human Resources.
• Knowledge of ZOA finance practices is required.
• Cross-cultural experience in a development setting is preferred.
• Strong understanding of financial management, compliance and operational systems.

Key Skills & Competencies

• Results-oriented approach.
• Strong analytical ability.
• Excellent financial-management skills.
• Ability to prioritize effectively.
• Initiative and process-improvement mindset.
• Strong communication skills.
• Accuracy and attention to detail.
• Flexible and adaptable.
• Customer-focused approach.
• Ability to identify and escalate financial risks, including potential fraud.

🌍 Language: Excellent English is essential. French is required in francophone countries.

✈️ MOBILITY

The position may require up to 25% travel within Nigeria.

💰 SALARY

Negotiable, according to the information provided.

🔗 APPLY

Apply for Manager of Operations — ZOA Nigeria⁠

⚠️ Note: The vacancy information provided does not state a closing date. Applicants should verify the current status and application instructions on the recruitment page before applying.