Vacancy for Front Desk & Help Desk Officer (Abuja)
🚨 JOBBERMANN IS HIRING – Front Desk & Help Desk Officer (Abuja)
Are you professional, organized, and customer-focused? Jobbermann is looking for a Front Desk & Help Desk Officer to deliver exceptional client experience and support daily operations.
📍 Job Overview
- Location: Abuja, Nigeria
- Employment Type: Full-time
- Industry: Entertainment, Events & Support
- Experience Level: 0–1 year
- Salary: ₦200,000 (Net)
💼 Role Summary
You will serve as the first point of contact for clients, visitors, and employees while also providing first-level help desk support. This role combines customer service, administrative duties, and technical support coordination.
📌 Key Responsibilities
- Welcome and attend to visitors professionally
- Manage front desk operations and maintain a clean reception area
- Handle calls, emails, and enquiries efficiently
- Provide first-level help desk support (log, track, and escalate issues)
- Manage customer complaints with professionalism and empathy
- Coordinate meetings, appointments, and visitor logistics
- Maintain accurate records using CRM and internal systems
- Support administrative tasks (filing, reporting, data entry)
- Collaborate with internal teams for seamless service delivery
- Prepare reports and suggest improvements to service processes
✅ Requirements
- Bachelor’s Degree or HND in Business Administration, Mass Communication, Public Administration, or related field
- 1–2 years experience in a corporate environment
- Experience in Tech, Telecoms, or Entertainment is an advantage
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficiency in Microsoft Office Suite
- Familiarity with CRM systems
- Basic understanding of AI tools for productivity
- High level of professionalism, attention to detail, and problem-solving skills
🎁 Benefits
- Competitive salary (₦200,000 net)
- Opportunity to work in a structured corporate environment
- Exposure to customer service and operations
- Career growth and skill development opportunities
📩 How to Apply
Interested and qualified candidates should apply via the official link below:
🌟 Why Apply?
- Ideal for early-career professionals
- Opportunity to build experience in customer service & administration
- Work in a fast-paced and professional environment
Apply early to increase your chances!
