MEAL Officer with ZOA Nigeria
MEAL Officer (National Position)
Organization: ZOA
📍 Location: Bama, Borno State (with field visits & travel to Maiduguri)
🕒 Employment Type: Full-time (40 hours/week)
🌍 About the Role
The MEAL (Monitoring, Evaluation, Accountability & Learning) Officer will play a critical role in strengthening project performance by designing and implementing robust MEAL systems. You will work closely with project teams, partners, and stakeholders to ensure data-driven decision-making, accountability, and continuous learning across programmes.
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🔑 Key Responsibilities
📊 Monitoring
- Design and implement MEAL frameworks, tools, and systems
- Develop MEAL plans, indicator tracking tables, and data collection tools
- Support data collection, analysis, and reporting across projects
- Strengthen use of technology (e.g., Kobo, ODK) for data processes
- Conduct data quality audits and ensure high-quality reporting
- Facilitate MEAL capacity-building for staff and partners
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📈 Evaluation
- Support development of ToRs for evaluations and assessments
- Coordinate internal and external project evaluations
- Review and contribute to evaluation reports
- Serve as key MEAL focal point for project support
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🗣️ Accountability
- Manage Feedback, Complaints & Response Mechanisms (FCRM)
- Ensure compliance with Core Humanitarian Standards (CHS)
- Promote community participation and feedback systems
- Track, document, and analyze complaints for programme improvement
- Uphold safeguarding and “Do No Harm” principles
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📚 Learning
- Develop project learning agendas and research questions
- Document success stories, lessons learned, and best practices
- Organize learning workshops and knowledge-sharing sessions
- Promote data use for adaptive programming and improved impact
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🤝 Coordination
- Collaborate with government agencies, NGOs, UN partners, and stakeholders
- Lead MEAL discussions, reporting sessions, and joint monitoring activities
🎓 Requirements
- Bachelor’s degree in Statistics, Economics, Social Sciences, Development Studies, or related field
- Postgraduate qualification in M&E (advantage)
- Minimum 3 years’ experience in MEAL systems (NGO/humanitarian context)
- Experience in Food Security, Livelihoods, or WASH programmes
- Proficiency in tools like Kobo Collect, ODK, CommCare
- Strong data analysis skills (SPSS, STATA, etc.)
- Experience training teams and conducting participatory assessments
- Knowledge of local context; familiarity with donors like WFP is a plus
- Strong communication and facilitation skills
- Knowledge of Hausa or Kanuri is an added advantage
💡 Core Competencies
- High integrity and accountability
- Strong organizational and coordination skills
- Ability to work independently and in teams
- Cultural sensitivity and inclusiveness
- Commitment to humanitarian principles and safeguarding
🧭 Work Conditions
- Based in Bama with regular field travel
- Occasional travel to Maiduguri and other ZOA locations
- Flexible working hours may be required
🎁 What’s on Offer
- Competitive and negotiable salary (aligned with NGO standards)
- Opportunity to work in a dynamic humanitarian environment
- Be part of a passionate and impact-driven team
📩 How to Apply
