Operations Officer Job at Lafiya Nigeria

LAFIYA IS HIRING: OPERATIONS OFFICER

Organisation: Lafiya
Position: Operations Officer
Location: Remote, Abuja
Employment Type: Full-time, Permanent
Monthly Salary: ₦550,000 – ₦700,000, plus benefits
Application Deadline: 20 October 2026
Reports To: Operations Manager

ABOUT LAFIYA

Lafiya is a growing nonprofit organisation working to make contraception accessible to women who need it, regardless of where they live.

Through its network of female health professionals known as Lafiya Sisters, the organisation provides contraceptive information and services directly to underserved and hard-to-reach communities.

Lafiya currently operates across four states in northern Nigeria, managing more than 600 Lafiya Sisters and having supported over one million women through its community-based approach.

The organisation is seeking an organised, detail-oriented, and process-driven Operations Officer to support its growing team and strengthen its administrative and operational systems.

JOB OVERVIEW

The Operations Officer will support the organisation’s daily operations by managing travel logistics, contract administration, expense verification, budget collection, vendor coordination, and internal operational systems.

The successful candidate will help ensure that administrative processes run efficiently and that teams have the logistical support needed to deliver essential family planning services.

KEY RESPONSIBILITIES

1. Travel, Logistics and Event Coordination

• Research, book, and coordinate domestic and international flights, accommodation, airport transfers, and visa requirements.
• Maintain travel itineraries, staff travel calendars, and emergency contact information.
• Ensure travel arrangements comply with organisational policies and budget limits.
• Support the planning of training sessions, stakeholder meetings, and other programme events.
• Coordinate vendors providing transport, courier, accommodation, event, and logistics services.

2. Contract and Document Management

• Manage contract administration for vendor agreements, service-level agreements, and other contracts using electronic signature platforms.
• Maintain a central digital archive of signed contracts.
• Track contract renewal dates, expiration notices, and key obligations.
• Support compliance with operational documentation standards, policies, and standard operating procedures.
• Respond to staff enquiries regarding operational procedures and internal policies.

3. Financial Operations and Expense Management

• Review expense claims, travel receipts, and reimbursement requests for completeness and compliance with internal policies.
• Respond to staff enquiries about expense policies, documentation requirements, and claim status.
• Collect, consolidate, and organise departmental budget submissions and recurring operational expenditure requests.
• Prepare documentation for review and approval by the finance team.

4. Operational Support and Systems Management

• Maintain internal tracking databases, inventory records, and operations dashboards.
• Coordinate with external service providers, including software vendors, insurance providers, and equipment suppliers.
• Monitor renewal notices and routine service-related enquiries.
• Identify administrative bottlenecks and recommend practical improvements to operational workflows.

QUALIFICATIONS AND REQUIREMENTS

Education and Experience

• Bachelor’s degree or Higher National Diploma (HND).
• One to three years of direct experience in operations, administration, or logistics support within a structured corporate environment.

Technical Skills

• Proficiency in Google Workspace, including Docs, Sheets, Slides, and Drive, or Microsoft Office 365.
• Experience with digital signature platforms such as DocuSign.
• Familiarity with travel management portals.
• Knowledge of task management platforms and workflow automation is an advantage.

Essential Competencies

• Strong written and verbal communication skills.
• Excellent organisational skills and attention to detail.
• Practical problem-solving abilities.
• Ability to manage competing priorities and resolve scheduling or documentation issues.
• High levels of discretion and confidentiality when handling financial and contractual information.

WHY JOIN LAFIYA?

Successful candidates will benefit from:

• Competitive monthly compensation of ₦550,000 to ₦700,000.
• Forty days of paid annual leave, inclusive of national holidays.
• Sixteen weeks of fully paid parental leave.
• Laptop, phone, and communications data allowance.
• HMO health insurance coverage.
• Travel reimbursements.
• Access to a co-working space.
• Opportunities to work closely with experienced organisational leaders.
• Regular feedback, performance reviews, and opportunities for professional growth.

RECRUITMENT PROCESS

The selection process consists of three stages:

Stage 1: Application Form and Assessment
Submit your CV and complete a 40-minute multiple-choice assessment.

Stage 2: Test Task
Complete a practical task lasting approximately one to three hours, designed to reflect the responsibilities of the role.

Stage 3: Interview
Participate in a one-hour interview. Candidates will receive the interview questions in advance and have the opportunity to ask their own questions.

Lafiya aims to provide feedback from the second stage onwards and notify all applicants of the outcome.

HOW TO APPLY

Interested and qualified candidates should submit their applications through the official recruitment portal.

Application Link

Full Job Description

APPLICATION DEADLINE: 20 OCTOBER 2026

Please note that applications are processed after the vacancy closes rather than on a rolling basis. Applicants should ensure they meet the stated requirements and complete the assessment as instructed.