Quality Focal Person
Location: Nasarawa Kano Jigawa and Kaduna
Society for Family Health (SFH) is a Nigerian non-governmental organisation (NGO) working in partnership with communities, government, donors and the private sector for universal health coverage and social justice of all Nigerians.
Job Description
Job Profile:
The Quality Focal Person will be responsible for supporting the identification, assessment, and selection of facilities and providers that offer services to adolescent girls aged 15 to 19 years. This role includes conducting supportive supervisory visits and providing on-the-job coaching to providers in all A360 facilities that deliver sexual and reproductive health services for adolescent girls in this age group.
The Quality Focal Person will ensure that quality standards are maintained in all A360 facilities, as well as in government-led facilities that provide these services. Additionally, the role will involve using innovative approaches to design programs aimed at improving the sexual and reproductive health of adolescent girls aged 15 to 19 years, ensuring that a 70% contraceptive continuation rate is achieved.
Job role: The successful candidate will perform the following functions:
· Lead the implementation of self-care prototypes in addition to supporting other service delivery activities within the selected channels of implementation.
· Review and adapt training tools and materials, quality assurance (QA) checklists, data quality protocols and systems, and ensure they are fit for purpose and well-maintained.
· Supervise the utilization of tools and systems to ensure adherence to the highest Quality of Care (QoC) standards across all supported service delivery channels. This involves continuous monitoring of adherence to approved standard operational procedures and protocols and data quality procedures and protocols by participating facilities and providers in the project, and developing action plans to address the identified gaps, including tracking complications and adverse event incidents and their management.
· Lead the training of health providers in DMPA-SC self-injection as well as counselling for choice and building empathy for clients to support women to self-inject and other service delivery prototypes across the different delivery channels (public and private facilities).
Lead the implementation of strategies to achieve a sustainability status for FP service delivery within a mixed health system.
· Appraise, coach, and mentor providers, HCWs, the quality assurance officers, and social and behaviour change officers through on-the-job training and monitor application of knowledge and skills towards improving the quality of services and SRH program outcomes.
· Utilization of data to adapt implementation, improve quality, and optimize project implementation in the public and private sectors.
· Support project staff to build facility and sub-national level capacity to plan, forecast, order, and account for the health commodities, equipment, and IEC materials in the support of private and public facilities.
· Maintain linkages and collaboration with State/LGA actors, relevant implementing partners, and stakeholders, and support participating facilities to develop and maintain operational partnerships and networks within the districts of operation.
· Documentation of key learnings and evidence that will add to the knowledge base on DMPA-SC for self-injection and other SRH areas.
Requirements
Qualifications/Experience:
· Must be a Certified Nurse Midwife or possess a Nursing degree (B.Sc. Nursing) with current registration with the appropriate national regulatory bodies. Excellent interpersonal and communication skills are required.
· Any additional training in management and public health is an added advantage.
· Must have a minimum of five (5) years of post-NYSC working experience in health service delivery within a clinical or NGO setting.
· Valid registration with the relevant medical regulatory body is required.
· Technical expertise and functional knowledge in SRH, Maternal Health, Cervical Cancer, HIV, Malaria, and Child Survival are necessary.
Technical Job-Specific Skills
· Excellent interpersonal, communication (oral and written), and presentation skills
· Extensive knowledge of health service standards in the SRH sector.
· Ability to translate strategic direction into actionable plans and objectives.
· Demonstrated ability to maintain high standards for quality of work and consistently achieve project targets.
· Proficient in Microsoft Office Suite and report writing.
· Ability to analyze data, use it to make decisions, and implement changes in an iterative manner (adaptive implementation).
· Client-focused with strong advocacy skills to engage at all levels – government, donor, and community.
· Must have a continuous drive for learning and knowledge sharing.
Skills and competencies:
Flexible Thinking
Achievement Focus
Performance management
Emotional intelligence
Professional
