Polaris Bank Announces Openings for Head Customer Care Officers Across Nigeria
Polaris Bank is currently seeking experienced and dynamic individuals to lead our customer care teams as Head Customer Care Officers. These positions offer an exciting opportunity to shape the customer experience and drive performance in key regions across Nigeria.
Position: Head Customer Care Officer
Locations:
• Lagos
• South East
• North
• South West
Responsibilities:
As Head Customer Care Officer, you will be responsible for:
• Leading and managing customer care teams to deliver exceptional service.
• Ensuring consistently excellent customer experiences across all touchpoints.
• Driving performance and achieving key customer service metrics.
• Implementing and maintaining customer service standards and best practices.
• Resolving complex customer issues and escalations.
Grade: SEA – ABO
How to Apply:
Qualified and interested candidates are invited to submit their resume and cover letter to tc-oh@polarisbanklimited.com.
