HR Manager with ITM Africa in Abuja

Job Title: HR Manager

Location: Abuja | Industry: Call Center

Are you a people-first leader who thrives in fast-paced environments?

We’re looking for an experienced HR Manager to oversee recruitment, performance, and people operations at our Abuja call center.

Responsibility:

– Manage recruitment & onboarding of call agents

– Drive performance & attendance management

– Handle staff welfare, conflict resolution & compliance

– Support training, retention, and engagement initiatives

– Ensure HR policies align with labor laws

Qualifications:

3+ years HR experience (call center preferred)

Strong knowledge of Nigerian labor laws

Great leadership, communication & people skills

Bachelor’s degree (CIPM is a plus)

How to Apply: Qualified candidates can apply by sending CVs to recruitment.ng@itmafrica.com