Customer Relations Officer at SavingsBox NG
Location: Abuja
QUALIFICATION
•Bachelor’s degree in Business Administration, Communications, or related field; a Master\’s degree is an advantage.
•2-5 years of experience in a senior customer support, customer success, or client-facing operations role, preferably within the fintech and banking industry.
•Proven leadership in scaling customer experience programs and managing high-performing teams.
•Strong analytical, communication, and interpersonal skills.
•Proficiency with CRM and support tools (Zohodesk and other CRM tools.).
•Exceptional ability to translate customer needs into actionable internal strategies.
•A customer-first mindset with strong business acumen.
Send CV and a brief cover letter to: hr@savingsbox.ng with the subject using the position as subject of email.
