Job Title: Customer Care Advisor (Remote)
Company: GoodLeap
Location: Remote
Job Type: Full-time
Hourly Rate: $22 per hour
GoodLeap is a leading provider of sustainable technology solutions, and we are seeking a highly skilled and passionate Customer Care Advisor to join our team. As a Customer Care Advisor, you will have the opportunity to work remotely and provide exceptional customer service to our clients.
Job Summary:
We are looking for a customer-focused and tech-savvy individual to join our team as a Customer Care Advisor. In this role, you will be responsible for providing top-notch customer service, resolving customer inquiries, and promoting our sustainable technology solutions. If you have a passion for sustainable tech and excellent communication skills, we encourage you to apply.
Responsibilities:
– Provide exceptional customer service via phone, email, and chat
– Resolve customer inquiries and concerns in a timely and professional manner
– Promote our sustainable technology solutions and provide product information to customers
– Collaborate with internal teams to resolve customer issues and improve customer satisfaction
– Utilize our customer relationship management (CRM) software to manage customer interactions and resolve issues
Requirements:
– 1-2 years of experience in customer service or a related field
– Excellent communication and problem-solving skills
– Ability to work independently in a remote environment
– Strong technical skills and ability to learn new software and systems
– Passion for sustainable technology and customer service
What We Offer:
– Competitive hourly rate of $22 per hour
– Opportunity to work remotely and maintain a healthy work-life balance
– Collaborative and dynamic work environment
– Professional development and growth opportunities
– Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual who is passionate about sustainable technology, please submit your application through the following link:
Link: https://jobs.lever.co/goodleap/4a615244-ea2a-4b13-9192-a584bc1f0df0/apply
