Position Title: Case Manager
Project: CASCADE (Catalyzing Strengthened Policy Action for Healthy Diets and
Resilience)
Location: Jigawa and Kebbi States
Duration: 12 months
Reports to: Health and Nutrition Technical Officer
Supervises: N/A
1. Background
Forward in Action for Education, Poverty and Malnutrition is a Partner to CARE
International in the implementation of CAtalyzing Strengthened policy aCtion for
heAlthy Diets and resiliencE (CASCADE) Project, CASCADE Project is a Programme
being implemented by CARE International and Global Alliance for Improved Nutrition
(GAIN) with funding from the Netherlands Ministry of Foreign Affairs. CASCADE is a
4.5year (2022-2026) Programme implemented across six countries (Nigeria, Benin,
Mozambique, Kenya, Ethiopia, and Uganda). In Nigeria, the Programme aims to
strengthen nutrition systems that contribute to ending malnutrition for 1.1 million women
of reproductive age and children under the age of 15 and is being implemented in the
State of Bauchi, Jigawa , Kebbi and Nasarawa States.
2. Purpose of the Role
Case Managers are responsible for coordinating support and services for individuals
(beneficiaries) who need help, such as pregnant women, nursing mothers, adolescent
girls, and malnourished children. Their main job is to identify needs, connect people
to appropriate services, and follow up to make sure they get the help they need.
3. Key Tasks of Case Managers:
1. Identifying People Who Need Help
Case Managers work with nutrition champions and health workers to find
individuals who are vulnerable, for example:
Malnourished children
Pregnant women not attending antenatal care
Survivors of gender-based violence (in some programs)
Families with food insecurity or medical needs
2. Assessing Their Needs
After identifying a case, the Case Manager interviews the person or
family to understand their:
Health condition
Nutrition status
Social support
Economic challenges
Gender and Protection risks
3. Developing a Care Plan
Based on the assessment, the Case Manager creates a plan of action.
This may include:
Linking the person to a health facility
Enrolling a child in a feeding program
Referring to psychosocial support
Connecting the family to food support or livelihood services
4. Referrals and Linkages
Case Managers don’t provide all services themselves. Instead, they act
like a bridge between the community and service providers by:
Referring the client to the right facility or support organization
Helping them understand what services are available
Making sure they can access the service (e.g., arranging transport)
5. Follow-Up and Monitoring
They visit or call clients regularly to:
Monitor progress
Ensure they are receiving services
Adjust the care plan if needed
6. Record-Keeping and Reporting
Case Managers keep detailed, confidential records for each client.
They prepare reports for their supervisors to help track the impact of the project.
7. Community Engagement and Support
They work closely with Nutrition Champions, health workers, community
volunteers, and local leaders to strengthen the support system around the client.
7. Stakeholders engagement
. Conduct community stakeholders engagement across implementing communities
. Work closely with National Populations Commission to facilitate birth registrations for
children under 5.
.Engage with Primary Health Care focal person to coordinate linkages between
community led initiatives and the facilities.
Others
. Participate in Monthly Review meetings with other Case Managers/Nutrition
champions
4. Qualifications and Experience
Diploma or Bachelor's degree in Health Sciences, Social Work, Nutrition,
Nursing, Public Health, or a related field.
Minimum of 1–2 years of experience in community-based programming or case
management, preferably in nutrition or health projects.
Good understanding of maternal and child nutrition and community health
systems.
Experience working in humanitarian or development settings is an asset.
Strong interpersonal, communication, and data management skills.
Fluency in English and the local language(s) spoken in the area of
implementation.
Previous Case management experience for health, nutrition interventions
Link: https://docs.google.com/forms/d/e/1FAIpQLScEhgRnpwJ192RdssFjXQKd8U3LlqkTSpkPhzLJkXVHMl-q4Q/viewform
