Job Title: IT Site Operations Manager
Sector: FMCG
Location: Kano
Employment Type: Full Time
Seven-Up Bottling company is currently recruiting for an IT Site Operations Manager who’ll play a crucial role in overseeing the day-to-day operations of IT services and infrastructure at a specific site or location. This position involves ensuring the smooth running of IT systems, managing IT staff, and liaising with senior IT management to align site operations with the organization’s overall IT strategy.
Responsibilities
• Oversee the daily operations of IT services and infrastructure at the site, ensuring high availability, performance, and reliability of IT systems.
• Manage and maintain the IT infrastructure, including servers, networks, and software, to ensure reliable and available IT services at the site.
• Provide technical support and leadership to the IT team, resolving hardware and software issues promptly and effectively.
• Coordinate and oversee IT projects, adhering to budgets and timelines while enhancing the site’s technological capabilities.
• Enforce IT security measures and compliance standards to protect data and systems.
• Collaborate with vendors, manage the IT budget, and maintain accurate documentation of IT processes.
• Deliver user support, facilitate disaster recovery planning, and evaluate emerging technologies to enhance productivity.
• Monitor IT performance and capacity while aligning IT initiatives with the site’s operational objectives through effective collaboration with other departments.
• Work with IT service providers and internal teams to ensure that IT services meet or exceed agreed-upon standards.
Requirements
• Minimum of 5-7 years of experience in IT operations, with a proven track record in managing IT services and infrastructure.
• At least 3 years in a leadership or managerial role, overseeing an IT team and managing IT operations at a site or organizational level.
• Demonstrated experience in service level management, ensuring IT services meet or exceed agreed-upon standards and performance metrics.
• Proven ability in incident and problem management, showing expertise in rapidly resolving IT issues and addressing root causes to prevent recurrence.
• Experience with change management, demonstrating the ability to manage changes in IT systems and infrastructure smoothly and effectively.
• Hands-on experience in developing and testing business continuity and disaster recovery plans specific to IT operations.
Method of Application
Interested and qualified candidates should send their CV’s to the link below;
