The Role
We’re looking for a full-time Customer Service Supervisor to lead a group of Claims Concierge Associates on our high-growth Claims Concierge team and serve as an escalation point for Garner’s members. The role is focused on delivering a best-in-class member experience by digitally engaging to help members find the right healthcare for their needs.
The Ideal Candidate Has:
-Minimum of 4 years relevant experience with increasing levels of responsibility in a customer support or operations role
-Experience managing a team and driving excellent results
-A passion for helping people solve their problems, with an ability to think creatively and empathetically while staying calm under pressure
-Excellent written and verbal communication skills
-A high level of process-orientation, digital organization, and resourcefulness
-A desire to work in a rapidly evolving startup environment
-A desire to be a part of our mission to improve the healthcare system
The salary range for this position is: $65,000 – $80,000. Compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans.
Apply here:
https://job-boards.greenhouse.io/garnerhealth/jobs/4543901004
