Apply Now: Operations Associate At Pumpkin (REMOTE, Worldwide $25/hr)

What You’ll Do:

Process day-to-day insurance policy lifecycle administration tasks in a timely manner and work with our internal teams to ensure a smooth and frictionless customer experience
Perform data entry tasks in an accurate, diligent, and timely manner
Provides support on questions relating to underwriting support services functions, operational guidelines, and processing requirements
Understand process interdependencies and perform quality audit on accounts
Create, edit, and maintain process documents, presentations, files, spreadsheets, databases, and financial reports
Efficiently use and provide feedback on tools, resources, and processes to support a highly productive team environment
Support the customer service team and product team with troubleshooting and feature development
Reference existing processes and system knowledge and experience to review situations, investigate matters through consultation and propose solutions to issues

What We’re Looking For:

Experience in a related business or operations role is required
Proficiency with productivity and task management tools like MS Office (Excel, Word) and G-Suite (Sheets, Docs, Slides)
Experience working in a fast paced, data-driven and agile environment
Excellent analytical and data management skills
Strong project management, problem solving and execution capabilities
Extremely detail oriented with excellent time management skills. You should be able to execute tasks by priority with limited supervision, managing a queue of multiple tasks that have both long-term and short-term deadlines;
Self-starter, self-motivated, customer-service oriented individual, capable of working both independently and in a cross-functional team environment
Strong written and verbal communication skills
You find enjoyment building structure and discovering insights from ambiguous environments

Method of Application

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